Maintaining Global Supply Through Supply Chain Agility

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Rerouting Turbo Seal® clamp fulfillment from China through Canada to Europe — eliminating U.S. tariff exposure for a German customer.

Customer Challenge

A German industrial customer relied on Murray's proprietary Turbo Seal® clamps for a critical application. However, changes in international trade policies and the introduction of new tariffs significantly increased the cost of purchasing products through traditional supply channels.

The customer faced a difficult decision: absorb the increased costs, identify an alternative supplier, or find a new sourcing strategy that would allow them to continue using the trusted Turbo Seal® product without the added financial burden.

Murray's Approach

As a master distributor with a global manufacturing and distribution network, Murray quickly evaluated alternative fulfillment options that would maintain product availability while also maintaining the customer's total landed cost.

Rather than asking the customer to switch products or accept higher pricing, Murray leveraged its international footprint to identify a more efficient supply chain solution.

By utilizing inventory and distribution capabilities through its Canadian operation, Murray was able to restructure the supply route and avoid the tariff-related cost increases affecting traditional channels.

Solution Implementation

Murray coordinated a direct fulfillment strategy through its Canadian facility, enabling uninterrupted access to Turbo Seal® clamps while eliminating the tariff burden that had threatened the program.

The transition was completed with minimal disruption to the customer and required no product changes, qualification efforts, or supply interruptions.

Results

  • Eliminated tariff-related cost increases
  • Maintained access to the customer's preferred Turbo Seal® clamp solution
  • Prevented the need to source from alternative suppliers
  • Ensured uninterrupted product availability
  • Implemented a new supply strategy quickly and efficiently

Key Takeaway

Global trade conditions can change rapidly, creating unexpected challenges for manufacturers and distributors alike. Murray's combination of agile operations, international distribution capabilities, and customer-focused problem solving enables customers to navigate these challenges without sacrificing product performance, quality, or continuity of supply.

When market conditions shift, Murray delivers solutions—not just products.

“When one of our top customers was challenged by rising tariff-related costs, we worked together to develop a solution that protected their business and preserved our long-standing relationship. By leveraging Murray's global manufacturing and distribution footprint, we were able to move inventory from China to our facility in Canada and ship directly to France. Because the products were supplied directly from Canada to Europe and did not enter the United States, the transaction was not subject to U.S. import tariffs. This approach allowed our customer to remain competitive in the European market, continue offering Murray products to their customers, and successfully reestablish and grow our business relationship.”

Jose Alonso — International Sales Manager, Murray Corporation

Frequently Asked Questions

Can Murray ship directly from Canada to Europe to avoid U.S. tariffs?

Yes. By moving inventory from China to its Canadian facility and shipping directly to Europe — without the goods entering the United States — the transaction was not subject to U.S. import tariffs.

Is Turbo Seal® available through Murray's Canadian operation?

Yes. Murray fulfilled Turbo Seal® constant-tension clamps through its Canadian distribution operation, maintaining uninterrupted availability for the customer.

Did the customer have to switch products or suppliers?

No. The customer kept the trusted Turbo Seal® product with no requalification, no supplier change, and no supply interruption.

How does Murray help customers manage tariff-related cost increases?

As a master distributor with a global manufacturing and distribution network, Murray restructures supply routes — such as direct Canada-to-Europe fulfillment — to maintain total landed cost when trade policy shifts.

How Murray solved it

Murray's response combined agile global manufacturing with a master-distribution network - the same capabilities behind every customer success story.

Agile manufacturing & custom parts →Canadian operations & distribution →ISO 9001 certified quality →

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